Stephen’s key role is to oversee the customer life cycle experience and drive new sales opportunities through the direct, affiliate and partner channels.

Stephen joined SoftCom in late 2005 and has worked in the Marketing and Customer Support departments. He led the Marketing efforts from October 2007 to March of 2009, when he took on the role of Vice President of Sales.

Stephen brings with him over fifteen years of experience in a variety of sales and customer service roles. He built a solid understanding of the SMB market while operating a print brokering and promotional products business providing small business marketing solutions targeted at generating increased sales and market share for his customers. Prior to that, he worked for a number of retail chains including, Staples, Roots and in the specialty coffee industry as a Brand Manager, Corporate Trainer and District Manager delivering results in both Customer Satisfaction and Relationship Management.

Stephen studied Psychology at York University, and spent four years in the Canadian Military.