SoftCom Corporate Blog

Keep informed about our products, services and the company.

Archive for October, 2007

Support History now available in your Control Panel

About a week-and-a-half ago, we launched a new feature in both of our Control Panels.  Some customers may have already noticed and started taking advantage of this feature. This new feature allows you to view all of your past and current Customer Support cases. This includes all email correspondence, chat correspondence, and even telephone correspondence with our Customer Support department.

What is the advantage to you as a customer?

  • You’ll always have access to all the Customer Support history linked with your account.  If you’ve forgotten what the solution to a given problem, go back at any time and have a look.
  • If you’re away from your email but still want to check the status of a Support case, now you can.
  • If for some reason you didn’t receive our reply email, you can view everything and even reply from your Control Panel.

We hope that you’ll find this feature useful, and if you haven’t already… try it out now!

Thanks,

Tim Attwood
Product Manager
SoftCom Technology Consulting Inc.

1 comment

Affiliate Program now even better

We have made some changes to our Affiliate Program. Effective immediately the pay outs have been increased to 4 times the monthly fee for the plan. This is a great time to join the program or if you are already an affiliate to make even more money.

Here are the basics of the program:

  • The program is free to join.
  • We provide you with an online tools to manage your account and access the resources you need.
  • Payouts are based on the schedule below. As a rough guideline they are approximately equal to four months fees for the service.
  • After a referred customer signs up they must stay with that service for a minimum of 90 days and their account must be in good standing.
  • Payments options are by check, PayPal or Account credit (for existing customers).
  • The minimum payout will be $100.00 US.
  • Payments are made once a month for qualified sales.

For all the details you can check out our website: http://softcom.biz/Affiliates/

payouts

Sign up for our Affiliate Program and start making money now!

Thanks,

Stephen Nichols
V.P. Sales and Marketing
SoftCom Technology Consulting Inc.

**Exchange payout is per domain with at least one active professional seat

2 comments

Daylight Saving Time – time again

 Just a reminder that Daylight Saving Time in North America is coming to end one week later starting in 2007.

For more information you can read my blog post from last spring here.

Previously DST ended on:

Last Sunday of October

Would have been: October 28, 2007

With the new law, DST will end on:

First Sunday of November

Will now be: November 4, 2007

Thanks,

Stephen Nichols
Marketing Manager
SoftCom Technology Consulting Inc.

1 comment