Careers

SoftCom is expanding rapidly to meet the needs of our customers worldwide. We are looking for bright and enthusiastic people to complement our outstanding team across all areas of our company. Our employees are dedicated to providing superior products and services, along with expert support, to help our customers build and maintain a successful online business. We offer industry-leading advancement and learning opportunities, as well as a full range of benefits.

Job opportunities currently available:

Network Storage Linux Administrator
Sales / Channel Manager
Systems Specialist - Parallels Automation System
Account Administrator – A/R & A/P Specialist

Network Storage Linux Administrator

We have an immediate need for a Senior Network/Linux Systems Administrator, experienced with Cisco, Debian and CentOS in a heterogeneous environment. We are fast paced leading edge company that uses technology solutions to grow our business globally. The candidate should be a self-starter that needs very little supervision for projects, operational support and interfaces with project personnel as a point of contact for related projects.

Responsible for monitoring and maintaining the security and integrity of computer systems, and provide secure computing solutions in:

• NETWORK
  • Design, deploy, maintain, support, and administration of high availability and fault tolerant network services including but not limited to:Data Services; LAN and WAN, Network Security
  • Provide maintenance on all network related devices, including LAN/WAN
  • Ensure data network operational issues/outages are resolved expeditiously
  • Pro-actively monitor and maintain system logs and records encompassing all aspects of the network
  • Work with management to determine timelines/priorities for upcoming projects
  • Coordinate service, repairs, and deployment of network related devices
  • Ensure all network related problems are logged and tracked in accordance with problem resolution procedures
  • Monitor computer resources, workload and tune where necessary
  • Monitor, report, and resolve hardware/software errors
  • Assist in establishing and implementing IT objectives and policies
  • Configure Internet services and daemons (Apache, qmail, ProFTPD, PHP, MySQL)
  • Troubleshoot and resolve system related customer issues
  • Provide on-call emergency support
  • Develop, document, maintain and periodically test disaster recovery plans and procedures
  • Mentor junior administrators and NOC technicians.

  Requirements

  • Minimum of 4+ years of professional experience in Networking, Storage and Linux/Unix administration
  • Networking
  • 3+ years of experience with Cisco routers, and switches (Cisco 6500) - must have
  • 3+ years of experience with Cisco ACE loadbalancer - must have
  • 3+ years of BGP experience - must have
  • Experience with mitigating DDoS (Intruguard experience and asset)
  • Advance knowledge in routing protocols, security infrastructure design and remote access solutions - must have
  • TCP/IP/Subnetting, routing, packet sniffing, flow analysis - must have
  • Experienced with Cacti, zabbix, nagios

• LINUX
  • Advanced knowledge of the Linux operating system (Debian, CentOS Linux)
  • Experience with high volume Internet services (Web, email,)
  • Experience with qmail and spam assassin
  • Experience with LAMP systems (Linux, Apache, MySQL, PHP)
  • Experience with high availability architectures (server fail-over/clustering/load balancing)
  • Proficiency in scripting languages - Bash, Perl and Python
  • Experience with MySQL and PostgreSQL
  • Experience in Virtualization technology -Xen, Virtuozzo

Required Personal Skills

• Clear communicator (both written and verbal)
• Good technical or WIKI documentation skills
• Good self-awareness. Actively seeks out tasks that help develop skills and knowledge
• Ability to work on own initiative
• ‘Can do’ attitude; flexible and adaptable approach to problem solving
• Cooperate with other teams; actively encourage strong working relationships with other teams

Compensation and Benefits

• Full-Time Employment
• Group Benefits Plan
• Birthday day off
• Discretionary annual bonus, payable in December, dependent upon company performance

Apply for this position

If you are interested in this opportunity and you meet the above noted requirements, please apply directly to this posting.

We are an Equal Opportunity Employer and we embrace diversity in our people, products and ideas. We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.

 

Sales / Channel Manager

In the Position of Sales / Channel Manager role, you will be responsible for prospecting, developing opportunities and closing new business; and delivering against individual sales targets generating revenue through the sale of our Dedicated, Cloud or Managed Hosting Business and Services, Virtual Private Server solutions. You will sell both directly to end user organizations and through partner channels.

The role balances partner/channel management, sales & support, and sales training with the primary objective being revenue growth through the channel. As such, the qualified candidate must be a self-starter that possesses a track record of quota attainment and sales execution. Creativity and innovation coupled with a “get it done” attitude will be keys to success in this position. An ability to work in a team environment is critical as is an ability to organize and prioritize multiple customer requests.

Our compensation package includes a competitive salary, education funding, and a relaxed but challenging work environment.

Key Responsibilities

• Define, create, and execute channel sales to achieve revenue targets
• Develop and execute channel partner program guidelines, selection criteria and qualification requirements.
• Identify opportunities through new alliance partnerships in primary segments and geographies that provide the greatest opportunities
• Identify, train and manage key channel sales team members in target markets
• Analyze and understand current and potential channel partner needs and objectives
• Manage ongoing relationships with channel partners to ensure their satisfaction with the channel partner program and customer satisfaction with the products and services
• Develop winning strategies with each sales person that results in new opportunities, new customers, and incremental revenue
• Prepare presentations, manage trial programs and assist the channel sales team with contract negotiations, as required
• Maintain market intelligence to appropriately position our solutions against the competition
• Support and educate the channel on new and existing service offerings
• Work with marketing to build programs/events to support channel objectives of awareness and revenue growth
• Provide feedback to product development from the field on new service ideas to meet enterprise customer demands

Required Qualifications

Professional individual with excellent organizational and communication skills along with;

• Bachelor of Commerce or Business Administration or B.Sc. Engineering or equivalent sales and industry experience
• Min 3+ years experience in consultative selling, business development, and partnering
• High Level knowledge in Dedicated, Cloud or Managed Hosting Business and Services, Virtual Private Servers, and systems integration
• Experience in building and managing partner / channel networks
• Partner portfolio in Channel Management
• Proven track record of growing revenue through channels
• Proven track record of managing a pipeline with multiple customers
• Positive attitude, self-managed, decisive, and accountable
• Proficiency and comfort with technology-based services
• Ability to travel, as required

Apply for this position

If you are interested in this opportunity and you meet the above noted requirements, please apply directly to this posting.

We are an Equal Opportunity Employer and we embrace diversity in our people, products and ideas. We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.

 

Systems Specialist -Parallels Automation System

We are looking for a Systems Specialist – Parallels Automation System experienced with Linux (CentOs, Debian and Red Hat.) The candidate should be a self-starter that needs very little supervision for projects, operational support and interfaces with project personnel as a point of contact for related projects.

Key Responsibilities

Working closely with our Parallels Automation subject matter experts, the successful candidate will support myhosting.com and its resellers hosted environment. Candidate should have minimum 3 years hands on experience with the Parallels Automation platforms, POA and PBA.

Reporting to Director of Operations, candidate would be part of the Operations team working to monitor, manage and resolve any issues relating to Provisioning, Container Management and work with remote/internal team members to setup and deploy new servers for capacity or to launch new products.

Duties include but not limited to:

• Helping deploy new products
• Configuring Parallels Automation Platform (POA/PBA)
• Monitoring health, capacity; tuning and optimization of environment
• Finding and resolving issues related to Virtuozzo
• Helping remedy any issues relating to hosted infrastructure from Virtuozzo, to POA/PBA/PostGres
• Configuring Internet services and daemons (Apache, IIS, MS Exchange, qmail, exim, ProFTPD, PHP, MySQL)

Qualifications:

Min 3+ yrs hands on experience with;

• POA, and PBA, Virtuozzo
• Apache, PostGres, MySQL, Qmail, CentOS, Debian,
• Linux, Windows 2008
• Experienced in performance monitoring and tuning
• Experienced in Capacity Planning
• Parallels, LPI and Microsoft certifications would be considered an asset

Required Personal Skills:

• Good technical or WIKI documentation skills
• Willing to learn and develop new skills
• Good self-awareness; actively seeks out tasks that help develop skills and knowledge
• Ability to work on own initiative
• ‘Can do’ attitude; flexible and adaptable approach to problem solving
• Cooperate with other teams; actively encourage strong working relationships with other teams

Apply for this position

If you are interested in this opportunity and you meet the above noted requirements, please apply directly to this posting.

We are an Equal Opportunity Employer and we embrace diversity in our people, products and ideas. We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.

 

Account Administrator – A/R & A/P Specialist

This position is available in our Finance department.

Our compensation package includes a competitive salary, education funding, and a relaxed but challenging work environment.

Key Responsibilities

• Maintaining files for all A/R manual invoices
• Follow-up collection activities
• Prepare monthly aged A/R & A/P reports
• Provide guidance about how to handle uncollected A/R
• Prepare weekly schedule of A/P before due dates
• Process invoices for payment
• Prepare monthly disputed invoices with reasons for non-payment
• Reconcile statement of account, as necessary

Required Qualifications:

Professional individual with excellent organizational and communication skills along with;

• Bachelor Degree in Business Administration or equivalent financial administration experience
• Minimum of 2 years of experience in a finance role with similar responsibilities
• Positive attitude, self-managed, decisive, and accountable
• Proficiency and comfort with software tools required for the position – Microsoft Outlook, Microsoft Word and, Microsoft Excel.

Apply for this position

If you are interested in this opportunity and you meet the above noted requirements, please apply directly to this posting.

We are an Equal Opportunity Employer and we embrace diversity in our people, products and ideas. We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.