At SoftCom, we are committed to providing industry-leading service to our customers, spectacular understanding of our industry to our stakeholders, and ample opportunities for conversation with our communities. Our understanding of the importance of open lines of communication extend beyond our incredible corporate culture. With the help of our evangelists, we have created active and lively online communities around our brands. Our vast online presence is where we, real SoftCom employees, actively converse with our community.
Beyond our famous customer support via phone, email, request form and chat, we offer dedicated communications with our communities as follows:
- Branded blogs discussing the industry, announcements and service updates.
- Customer support and conversation-oriented Twitter accounts.
- Popular YouTube channels showcasing tutorials, fun videos and snapshots of our corporate culture.
- Active forum communities for both the mail2web.com and myhosting.com brands
We welcome comments, questions and criticisms – in fact, we thrive on it. Please join our communities today and let’s get the conversations started.
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